> Forest of True Sight > Questions & Answers Reload this Page My account..
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Old Dec 11, 2011, 11:06 PM // 23:06   #1
Pre-Searing Cadet
 
Join Date: Mar 2010
Guild: Used to be in one will rejoin it though!
Profession: D/
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Default My account..

I had an account but it wasnt there anymore after a year of not playing. Do they ban for inactiveness?

I sent a ticket for my account.. but i was wondering if theres another way too to get it back.
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Old Dec 11, 2011, 11:16 PM // 23:16   #2
Jungle Guide
 
Join Date: Dec 2005
Guild: Mystical Chaos
Profession: E/
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You can be inactive for years and still have an account. If you can't access it now, you may have been hacked. Just keep in touch with support and they'll help you get it straightened out, but it may take a few days.
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Old Dec 12, 2011, 04:15 AM // 04:15   #3
Academy Page
 
Join Date: Mar 2011
Guild: Noble Honor
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Arenanet should ask you for your key as well.
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Old Dec 12, 2011, 04:17 AM // 04:17   #4
are we there yet?
 
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Join Date: Dec 2005
Location: in a land far far away
Guild: guild? I am supposed to have a guild?
Profession: Rt/
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you can check your gw folders (if you are on the same computer) and see what you find there--you might have kept some screenshots which may help you remember your account name or character names.
Though its best to wait for support to get back to you as long as you remember your login (email addy) and have proof of ownership (copies of the keys etc).

just a waiting game from there for support to get back to you.

and to answer the first question--nope, you can go years without logging in and your account should still be there waiting for you (my brother in law hasnt logged in in 2 years--still in our guild...)
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Old Dec 12, 2011, 05:22 AM // 05:22   #5
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Join Date: May 2006
Location: USA [GMT -7]
Guild: Sierraas Asian Harem [love]
Profession: Me/
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No they do not ban for inactivity. We also are unable to help you. Please be patient for support and good luck with your account. :]

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